Teoco – Insights, Innovation, and Savings
Overview
TEOCO (The Employee Owned Company) is a leading provider of analytics, assurance and optimization solutions to the Telecom industry. It has over 300 communication service providers (CSPs) and OEM customers, and it provides actionable intelligence about revenue assurance, network quality of service, and customer experience. TEOCO’s expertise and value-add to their customers derive from three core competencies:
- Handling the extremely large volumes of data that telecom carriers generate.
- Applying TEOCO’s deep industry knowledge and understanding of this data.
- Developing algorithms that transform this raw data into actionable insights.
Modern requirements call for a modern platform
These high-scale requirements have always led TEOCO to push the envelope for data warehouse innovation, and the company was among the first to adopt IBM Netezza. However, with the explosion of data from mobile devices and 5G on the horizon, technology leaders at the company knew that its legacy Netezza data warehouse would need to be replaced with a modern, scalable alternative with a much better price/performance.
Big results after just 3 weeks of testing
TEOCO xhaustively evaluated several data platforms. Most vendors showed only modest performance improvements, revealing issues about migration, data load speed, and systems portability.
The exception was Yellowbrick. TEOCO quickly transitioned to Yellowbrick due to its seamless data loading capabilities, overall performance, and query compatibility. This shift allowed, TEOCO to push the limits of its technology, fully leveraging what Yellowbrick could do.
- TEOCO ran 7,000 BusinessObjects queries Netezza and Yellowbrick.
- Yellowbrick queries were up to 100X faster at 1/5th of the cost per query, even as concurrency increased.
- Unlike Netezza, all Yellowbrick queries ran to completion and produced the same results with virtually no tuning.
Results Include
- Faster, more accurate insights for TEOCO customers. With Yellowbrick’s improved and consistent query speed versus Netezza, TEOCO could provide richer insights about quality of service for its customers more quickly
- Ingestion of more data for processing. Yellowbrick could ingest up to 40 billion new records daily and process them immediately without impacting overall performance, enabling much more granular revenue assurance for customers.
- Millions in data center savings. TEOCO expects to save as much $5 million in data center costs over the next several years.