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Voice of the Customer for Cloud Database Management Systems

Yellowbrick Data Recognized as a Strong Performer in 2023 Gartner® Peer Insights™ Cloud Database Management Systems Report

Yellowbrick Data has been named a Strong Performer in the “2023 Gartner® Peer Insights™ Voice of the Customer: Cloud Database Management Systems” report. We are grateful that our customers have invested their time into providing real-world feedback.

“The Voice of the Customer is a document synthesizing Gartner Peer Insights’ reviews into insights for IT decision makers.”*

Read this report to see why:
  • 96% of customers recommend Yellowbrick Data.
  • Yellowbrick Data received an overall score of 4.8 out of 5 of total 27 reviews, as of March 2023.
  • Yellowbrick Data received 4.6 in Product Capabilities, 4.8 in Sales Experience, 4.7 in Deployment Experience, and 4.8 in Support Experience.
What the Gartner Peer Insights Report Means for You

According to the report, “The “Voice of the Customer” is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating a solution.

In this document, only vendors with 20 or more eligible published reviews (and 15 or more ratings for “Capabilities” and “Support/Delivery”) during the specified 18-month submission period are included. Reviews from vendor partners or end users of companies with less than $50M in revenue are excluded from this methodology.”

Why We Are Excited About This Recognition

At Yellowbrick Data, we put our users at the center of everything we do. We strive to listen to customer feedback and drive innovation across our products and services to deliver the highest price-performance for data-driven apps and significantly reduce data warehouse spend. We are delighted in our recognition as a Strong Performer in this report, demonstrating that we continue to deliver market-leading customer satisfaction as we grow our customer base.

Our Willingness to Recommend score of 96% as of March 31, 2023, together with an overall score of 4.8/5, we believe, signals that our engineering focus on user-centric design, and our investments in support and customer success are paying off, and that our customers are feeling the benefit.

Gartner, Gartner Peer Insights ‘Voice of the Customer: Cloud Database Management Systems,’ By Peer Contributors, Published 29 May 2023

GARTNER is a registered trademark and service mark, and PEER INSIGHTS are trademark and service mark, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

*This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Yellowbrick Data.

Gartner Peer Insights content consists of the opinions of individual end-users based on their own experiences with the vendors listed on the platform and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product, or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Source:  https://blogs.gartner.com/reviews-pages/gartner-peer-insights-voice-customer-methodology/

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